Acceptable Use Policy

This Acceptable Use Policy ("AUP") describes permitted and prohibited uses of the Accuracy website, email verification platform, bulk verification tools, APIs, dashboards, and related services ("Services").

This AUP forms part of the Accuracy Terms of Service.

Accuracy provides email verification tools to help businesses assess email-address quality, maintain cleaner contact data, reduce avoidable bounces, and protect sending operations.

The Services must not be used to facilitate spam, fraud, unauthorized data collection, malicious enumeration, harassment, cyber abuse, or other unlawful activity.

Subject to applicable law and our Terms, you may use Accuracy for legitimate purposes including:

A successful verification result does not provide consent or legal permission to contact an email address.

• verifying email addresses you own or are authorized to process;
• cleaning legitimate customer, subscriber, prospect, or business-contact databases;
• validating email addresses submitted through your signup or registration forms;
• maintaining authorized CRM records;
• improving email-list hygiene;
• reducing avoidable bounces;
• detecting malformed or invalid addresses;
• detecting disposable addresses;
• identifying catch-all domains;
• identifying role-based addresses;
• verifying authorized B2B prospect data;
• integrating email verification into your applications; and
• lawful research, testing, and development.

You may not use Accuracy for:

• unlawful spam;
• phishing;
• fraud or scams;
• identity theft or impersonation;
• harassment, stalking, or threats;
• credential theft;
• malware distribution;
• malicious account enumeration;
• unauthorized surveillance or probing;
• unlawful collection of personal information;
• circumvention of privacy protections;
• infringement of third-party rights; or
• any unlawful, deceptive, harmful, or abusive activity.

You may submit email addresses only where you have a legal right or other lawful basis to process them.

You must not knowingly submit:

You are responsible for understanding the origin of data submitted through your account.

We may request information about the source or intended use of data when reasonably necessary to investigate suspected abuse.

• stolen databases;
• hacked or leaked datasets;
• credentials obtained through unauthorized access;
• lists obtained from a source without the right to provide them;
• unlawfully scraped personal data;
• data collected in violation of applicable privacy law;
• data obtained through phishing or deception; or
• data whose processing through Accuracy would otherwise be unlawful.

Accuracy does not authorize unsolicited communications.

You must not use Accuracy primarily to facilitate unlawful bulk messaging or spam.

You are responsible for compliance with applicable privacy, direct-marketing, electronic-communications, and anti-spam laws.

A Valid result is a technical verification status. It does not mean that a recipient:

• opted in;
• provided consent;
• has a business relationship with you;
• wants to receive your message; or
• may lawfully be contacted.

You must not use Accuracy for malicious or unauthorized email enumeration.

This includes systematically using the Services to determine information for purposes such as:

Legitimate verification of lawfully obtained business data is permitted.

• discovering accounts belonging to specific individuals;
• credential stuffing;
• phishing;
• account takeover;
• harassment;
• identifying victims; or
• other unauthorized profiling or abuse.

You must not use Accuracy in connection with:

Accounts associated with such activity may be immediately suspended or terminated.

• credential stuffing;
• password spraying;
• testing stolen credentials;
• validating leaked credential databases;
• account takeover;
• authentication bypass;
• phishing; or
• social-engineering attacks.

An email address being publicly visible does not necessarily give you an unrestricted right to collect, process, verify, store, or contact it.

You are responsible for ensuring that collection, scraping, verification, and subsequent use comply with applicable laws and contractual restrictions.

Accuracy must not be used to process unlawfully or maliciously harvested data.

You must not use the Services to facilitate harassment, stalking, threats, intimidation, unlawful discrimination, doxxing, exploitation, blackmail, extortion, or other unlawful harm.

Accuracy must not be used to support fraudulent or deceptive schemes, including:

• impersonation scams;
• fraudulent promotions;
• advance-fee fraud;
• phishing;
• business email compromise;
• fake account creation;
• deceptive lead-generation operations; or
• attempts to conceal unlawful activity.

You must not use Accuracy in connection with malware, ransomware, botnets, credential-stealing software, unauthorized exploitation, denial-of-service attacks, unauthorized penetration attempts, or other malicious cyber activity.

Accuracy infrastructure must not be used to scan, probe, attack, or disrupt third-party systems.

Do not submit information unnecessary for email verification.

Unless expressly supported under a written agreement, avoid uploading files containing:

You are responsible for additional columns included in uploaded files.

• passwords;
• authentication secrets;
• private encryption keys;
• complete payment-card data;
• banking credentials;
• government identification numbers;
• medical records; or
• other highly sensitive information unrelated to verification.

You must not:

• publish secret API keys;
• distribute unauthorized API access;
• bypass authentication;
• circumvent rate limits;
• rotate accounts, keys, IPs, or infrastructure to evade controls;
• intentionally overload the Services;
• exploit vulnerabilities;
• attempt unauthorized access to another customer's data;
• falsify information to evade abuse controls; or
• use the API for prohibited activities described in this AUP.

Accuracy may enforce:

You must not attempt to circumvent these controls.

Customers requiring higher legitimate capacity should use the applicable high-volume or enterprise offering.

• account-level limits;
• API request limits;
• concurrency limits;
• domain-specific limits;
• bulk-job limits;
• file-size limits;
• retry limits;
• SMTP verification limits; and
• temporary throttling.

Email verification may communicate with third-party mail infrastructure.

You must not use Accuracy to intentionally overload, disrupt, aggressively probe, or abuse mail servers.

Accuracy may apply domain-aware throttling, retries, delays, concurrency controls, and other safeguards. You must not attempt to bypass them.

You must not create or operate multiple accounts to:

Related accounts may be reviewed or restricted together where reasonably necessary to prevent abuse.

• avoid rate limits;
• repeatedly obtain free credits;
• bypass suspension;
• avoid payment obligations;
• conceal abuse; or
• circumvent restrictions or enforcement.

You may not resell, sublicense, lease, or provide unauthorized third-party access to Accuracy accounts, credits, or API credentials unless expressly permitted under a written agreement.

You remain responsible for activity performed using credentials issued to your account.

You must not interfere with normal operation, intentionally overload infrastructure, introduce malicious code, attempt unauthorized access, probe private infrastructure, defeat security controls, access another customer's data, or exploit vulnerabilities.

Security vulnerabilities should be responsibly reported to security@accuracy.email.

You are responsible for:

• activity under your account;
• account and API-key security;
• authorized employee/contractor access;
• legality of submitted data;
• required rights, notices, and consents;
• compliance with applicable law;
• secure handling of verification results; and
• promptly reporting suspected compromise.

Accuracy may use reasonable technical and operational measures to identify abuse, including review of request volumes, unusual verification patterns, domain activity, API usage, authentication activity, rate-limit behavior, billing anomalies, complaints, and security events.

We do not guarantee that every misuse will be detected.

If we reasonably suspect a violation, we may request information about the purpose of verification activity, source of submitted data, evidence of authorization, unusual request volumes, or other information reasonably necessary to evaluate compliance.

Failure to reasonably cooperate with a legitimate abuse investigation may result in restrictions or suspension.

Depending on severity, Accuracy may:

We may act immediately without prior notice where reasonably necessary to address serious fraud, security threats, unlawful activity, or imminent harm.

• issue warnings;
• restrict features;
• reduce rate limits;
• throttle requests;
• revoke API credentials;
• reject jobs;
• temporarily suspend accounts;
• permanently terminate accounts;
• block related abusive accounts;
• preserve information where legally required; or
• report conduct to authorities where required or appropriate.

If we suspend or terminate an account for violating this policy, unused credits associated with that account may be forfeited and will not normally be refunded.

We may provide a refund or restore credits when required by applicable law or when we determine that enforcement occurred in error.

To report suspected misuse:

Abuse: abuse@accuracy.email Security: security@accuracy.email Legal: legal@accuracy.email

Provide sufficient information for investigation, but do not send unnecessary passwords, card numbers, private keys, or other sensitive information.

Accuracy may preserve or disclose information where required by applicable law, valid legal process, or lawful governmental request.

We may take reasonable action to protect Accuracy, customers, third parties, and the public, subject to applicable law.

We may update this AUP to reflect changes to the Services, abuse patterns, law, security requirements, or operations.

We will update the Last Updated date and may provide additional notice for material changes.

This AUP forms part of the Accuracy Terms of Service.

Use may also be governed by the Privacy Policy, Data Processing Agreement, order forms, enterprise agreements, and other written agreements.

A separately signed agreement controls to the extent it expressly conflicts with this AUP, unless prohibited by law.

Abuse: abuse@accuracy.email Legal: legal@accuracy.email Support: support@accuracy.email Privacy: privacy@accuracy.email Security: security@accuracy.email

Accuracy is operated from India.