Privacy Policy

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, create an account, upload lists, use the API, purchase credits, contact our teams, or otherwise interact with the Services.

By using the Services, you acknowledge that your information will be handled as described in this Privacy Policy.

• Website and account use
• Bulk email-list uploads and verification results
• Real-time email verification through the API
• Credit purchases, billing, support, sales, security, and privacy communications

Accuracy is the name used for the email verification Services available through accuracy.email. The Services are operated from India.

• Country: India
• Website: https://accuracy.email
• Privacy contact: privacy@accuracy.email
• Support contact: support@accuracy.email

Account information may include your name, email, organization, account identifier, authentication and one-time-password records, preferences, support history, and other information you provide.

If paid credit purchases are enabled, billing information may include billing identity, address, tax and invoice details, transaction identifiers, credit quantities, payment status, and payment history.

Website, device, and communication data may include IP address, browser, device, operating system, referring page, pages visited, timestamps, approximate region, cookies, sessions, security events, messages, attachments, and support records.

• Verification data: addresses, uploaded files and columns, job IDs, technical checks, statuses, reasons, retries, timestamps, duration, and exports
• API data: key identifiers, request IDs and times, endpoints, status codes, volumes, rate limits, IP addresses, errors, and security logs
• Authentication data: delivery, verification, timestamp, and security logs for passwordless login or verification codes

Customers may upload supported files for Bulk Verification or submit individual addresses programmatically through the Email Verification API.

Subject to our Terms and applicable law, we do not use submitted lists to send marketing, sell addresses to data brokers, build unrelated databases, contact listed individuals, or independently market to them.

Customers are responsible for having a lawful basis to collect, upload, submit, and process email addresses through Accuracy.

Where permitted by law, aggregated or de-identified information may be used for analytics, security, reliability, capacity planning, and product improvement.

• Create and manage accounts, authenticate users, and communicate service information
• Process verification requests, generate results, manage jobs, operate the API, and calculate credit use
• Process payments and invoices and provide customer support
• Detect fraud and unauthorized access, enforce rate limits, secure infrastructure, diagnose errors, and improve performance
• Comply with legal obligations, enforce agreements, and establish or defend legal claims

By default, an original bulk-upload source file is scheduled for deletion 7 days after processing completes. A generated result export is scheduled for deletion after 30 days, and row-level verification items are scheduled for deletion after 7 days.

An incomplete upload is treated as abandoned after 24 hours and its stored object or multipart upload is removed by the cleanup process. Bulk-job metadata is assigned a 365-day expiry.

These periods are deployment settings and may be reduced to zero. Deletion occurs when the scheduled cleanup process handles the expired record or object. Account, authentication, support, security, and billing records are not covered by these bulk-data periods and are retained only for the operational purpose for which they were collected while their final schedules are established.

• Source upload: 7 days by default
• Result export: 30 days by default
• Row-level verification items: 7 days by default
• Abandoned upload: 24 hours by default
• Bulk-job metadata expiry: 365 days by default

Information may be shared with service providers only where needed to operate, store, secure, monitor, or support the Services.

We may also disclose information to professional advisers, government authorities when legally required, to protect users or investigate incidents, during a business transaction, or with your direction or consent.

Measures may include HTTPS or TLS in transit, encryption at rest, access controls, secret management, API authentication, rate limiting, monitoring, backups, infrastructure isolation, restricted production access, vulnerability management, and incident response.

No system can guarantee absolute security. Customers must also protect their accounts, API keys, devices, and exported verification data.

Security issues can be reported to security@accuracy.email.

Accuracy may suspend or revoke credentials when necessary to protect the Services or other users.

• Never expose private keys in browser-side code or public repositories
• Rotate keys if exposure is suspected and revoke unused keys
• Limit key access to authorized personnel
• Notify Accuracy promptly of suspected unauthorized use

Where required by law, non-essential cookies are used only after appropriate consent.

Accuracy currently uses authentication cookies, local storage for cookie-consent choices, and optional local storage for the selected theme. No analytics or marketing technology is currently loaded. See the Cookies Policy for the implemented inventory and controls.

You can unsubscribe through the link in a marketing message or by contacting us.

You may still receive transactional or service communications needed for your account, billing, security, or use of the Services.

Contact privacy@accuracy.email to exercise a right. We may need to verify your identity.

If a request concerns data submitted by another customer, we may direct the request to that customer.

• Access, correction, deletion, restriction, objection, and portability
• Withdrawal of consent and opting out of certain communications
• Lodging a complaint with a data protection authority

We do not knowingly collect personal information directly from children under the age required by applicable law to consent to processing.

If you believe a child provided information directly to Accuracy, contact privacy@accuracy.email.

Accuracy must not be used to obtain or infer information in violation of privacy, anti-spam, marketing, consumer-protection, or data-protection laws.

• Have appropriate rights or lawful bases for submitted addresses
• Provide required notices and honor applicable privacy rights
• Secure exported results and API credentials
• Ensure account users are authorized and avoid prohibited or unlawful use

Checks may include syntax, DNS and MX, SMTP, disposable-domain, catch-all, role-account, risk, and related technical signals.

A result does not guarantee delivery, identify a mailbox owner, prove an address is monitored, establish consent, or determine whether sending is lawful. Customers remain responsible for their sending practices.

We take reasonable steps to keep account and business information accurate.

Mail servers, DNS providers, network availability, and recipient infrastructure can change. Customers should re-verify older data where appropriate.

Where required by law, we will provide notice of material changes affecting the handling of personal information.

Material changes may be announced through the website, dashboard, email, or another reasonable communication method.

Continued use after an updated policy becomes effective remains subject to applicable law and contractual terms.

Country: India

Privacy: privacy@accuracy.email

Support: support@accuracy.email

Security: security@accuracy.email